Troubled telco assumes new structure after Nigeria woes

MTN Group Executive Chairman, Phuthuma Nhleko,

MTN Group Executive Chairman, Phuthuma Nhleko,

LAGOS, (CAJ News) – THE problems afflicting the continent’s biggest mobile firm in its largest market, Nigeria, have culminated in a review of its  operating structure.

MTN Group, the South African-headquartered operator, is hopeful the new structure would strengthen operational oversight, leadership, governance and regulatory compliance across its 22 country operations in Africa and
the Middle East.

This will see MTN Group restructured into three regions – namely West and Central Africa (WECA), South and East Africa (SEA), and Middle East and North Africa (MENA).

MTN has in addition made a number of senior appointments to support this structure.

Jyoti Desai as assumed the new position of Group Chief Operating Officer  (COO). She has previously held the positions of Chief Information Officer at MTN Nigeria, was COO of MTN Irancell and was recently seconded to
support the Nigerian country operations.

Two regional Vice Presidents (VPs) have been appointed.

The VP for WECA is Karl Toriola, with Ismail Jaroudi the VP for MENA. The VP for SEA has not been announced.

Based in Nigeria, Toriola has been at MTN for 10 years, having held senior operational roles at MTN Group and MTN Iran. He was formerly also the Chief Technology Officer at MTN Nigeria and Chief Executive Officer (CEO)
at MTN Cameroon.

The review of the operation structure was announced on Thursday after weeks of turbulence at MTN.

Late October, the Nigeria Communications Commission fined the operator a hefty N1,04 trillion (US$5,2 billion) for failing to disconnect over 5 million unregistered subscriber identity module (SIM) cards.

Coinciding with the announcement of a new operating structure, it was announced the fine had been slashed to N674 billion. Also announced was the resignation of MTN Nigeria’s CEO, Michael Ikpoki, and the head of Regulatory and Corporate Affairs, Akinwale Goodluck.

Their positions had become untenable following the record fine and the resignation of former Group CEO, Sifiso Dabengwa in the wake of the setback.

MTN Group Executive Chairman, Phuthuma Nhleko, said this revised structure and strengthened leadership would improve operational oversight and  increase management capacity.

“This will enable MTN to continue to realise its strategy and vision, while also ensuring we achieve high governance standards and robust risk mitigation,” he said.

MTN has over 230 million subscribers across Africa and the Middle East, including more than 60 million in Nigeria .

CAJ News

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