Gartner reveals common customer experience myths
Tomas Nielsen, Research Director at Gartner CAPE TOWN – AN expert has dissuaded organisations from over-investing on innovation, delighting the customer or correlating data amid the performance gap between customer experience leaders and fellow competitors widens. Ed Thompson, Vice President and distinguished analyst at Gartner, said establishments More...
Huawei Mate 20 Lite an AI four-camera first for SA
JOHANNESBURG – THE Huawei Mate 20 Lite’s four Artificial Intelligence (AI) cameras are perhaps the most eagerly anticipated multiple features of the device ahead of its launch in South Africa on October 5. The More...
MTN marking two-decade milestone in Rwanda
KIGALI – MTN Rwanda is celebrating and rewarding its customers as part of commemorations of 20 years operating in the East African country. It has launched a new campaign titled “Izihirwe”, which articulates More...
Gartner projects digitally fuelled Africa growth in 2019
Tomas Nielsen, Research Director at Gartner CAPE TOWN – AFRICAN companies are forecast to increase their information technology (IT) budgets next year as digital emerges the leading business priority for More...
SA must embrace technology to tackle socio-economic problems
Mike Harris, Gartner Executive Vice President, Research from MTHULISI SIBANDA in Cape Town CAPE TOWN – STAKEHOLDERS must make the most of modern technologies to overcome prevailing economic challenges More...
Africa-South America undersea cable completed
YAOUNDE – A MAJOR milestone has been reached with the completion of a 6 000-kilometre submarine fibre optic cable connecting Africa to South America. The South Atlantic Inter Link (SAIL) project connecting More...
Africa caught up in prevailing global upheaval
Altron Group Chief Executive Officer, Mteto Nyati DURBAN – EXPERTS are wary of the emergence of exclusion, hatred and fear in global politics as economic powerhouse grows its economic footprint in the African More...
Local app could be solution to global water woes
Female Eastern Cape innovator, Thulisile Volwana solution tackling waterleakages crisis. Photo by Savious-Parker Kwinika, CAJ News DURBAN – A TECHNOLOGY solution created by two South African youngsters, More...
World class analytics for East Africa customers
JOHANNESBURG – CUSTOMERS in East Africa are set to benefit from the power of world-class analytics after a Dubai-based group announced its support for clients in the region. Redington Value, a subsidiary More...
Huawei buoyant ahead of Mate 20 Lite unveiling
Likun Zhao GM Huawei Consumer Business Group SA JOHANNESBURG – A game changer that will exceed expectations! That is how Huawei has hailed its upcoming Mate 20 smartphone, the latest addition to its Mate More...